Library Card: Forgotten Code

What is this code for?

A library card has a password (or PIN) assigned to it in order to verify the cardholder. For certain interactions, such as reserving an item online, you may be required to provide your password. This password is originally set during the application process, but may be changed at any time by the cardholder.

How can I regain access?

  1. In Person:

    For strict patron privacy and security – if a password is forgotten – we require an in-person password reset at our Circulation Desk. Photo ID will also be required for verification purposes. If a photo ID is not available and the home address on file has not changed, a recent utility bill can be used instead.

  2. Online

    You can use the catalog's Forgotten Password functionality with a valid, active email address associated to your library card account. An in-person visit would be required if this does not work.